BrandMate - Cosmos 21

FAQ 6

• What device do I need in order to run the Brandmate app?
• What devices are currently integrated with Brandmate?
• Do I need an account to start using Brandmate?
• What languages are supported by Brandmate?
• How much does Brandmate cost?

View all 6

FAQ 3

• Do I need to pair the Bluetooth thermometer?
• What is a group code, and how do I know what to enter?
• Why can't I see my location(s)?

Using the Brandmate App (iOS /Android) 4

• Logging in and out of the app
• Selecting a location
• Checklist modules
• Accessing other features using the Side Bar

Remote Configuration 1

• MDM Configuration

Doing Checklists 12

• I missed a checklist and it has disappeared, can I still do it?
• I can't see a checklist
• There should be a retest for me to do, but it's not on my screen
• Probe temperature says "Err"
• How do I cancel a checklist in progress on the app?

View all 12

Integrated Devices 0

Offline Mode 3

• What is Offline Mode
• My device is constantly in offline mode
• Strategy for known areas of no connectivity (dead spots)

Restaurant Configuration 3

• I updated the Food Safety Plan, but the checklist hasn't appeared
• How do I change my operating hours
• How do I set a closed day?

Email Alerts and Subscriptions 4

• Why am I getting report emails
• What are Subscriptions?
• How do I cancel my email subscriptions
• I never received an email

Running Reports 4

• Viewing reports
• Why do I have to run this report one day at a time
• Running reports takes a long time
• I just did a checklist but it's not in the report

Results Grid 0

Dashboard 0

Account 7

• Where can I find my groupcode?
• How do I change my location?
• Can I add another user?
• Can I promote a user to have higher privileges?
• Can I change my email address?

View all 7

Checklist Management 1

• How do I delete a checklist on the web portal?

Web Checklist User Interface 0