BrandMate - Cosmos 21

Some checklists are available on a schedule (Start time - end time). When the schedule finishes, the checklist expires. If a checklist expires, it can n...

There are several reasons why a checklist may not appear in your module list. The module needs to be refreshed. This is normally done automatically, b...

You've completed a checklist, and seen a retest get published. Except now it's not there. Here's what you can do to try to find it: Force t...

"Err" simply means there is a connection issue with the needle probe and the Blue2/MFT device. We suggest trying the following:  - Remove the ...

You may cancel an in-progress checklist by following the below steps from within a checklist module: Note that some checklists cannot be cancelled by regul...

During any question, you can tap the hollow three-dots icon in the top-right corner of the panel to open a popup menu. From here, you can attach two pieces...

An organisation may choose to disable the Exit button during certain steps of a checklist. This is typically done to prevent falsifying information. 

An organisation may choose to disable the Back button during certain steps of a checklist. This is done to prevent users from falsifying information. If...

Some questions are mandatory, and require an answer before Next can be selected. Ensure all questions in the step have been answered.

Yes. Tap the Exit button on the bottom-left of the screen from within a checklist to save your current progress and exit to the module screen.  You can pic...