Account

Where can I find my groupcode?
Your groupcode is required to log into BrandM8 on your device aand is normally provided to you by your organisation.  It is also the same as the subdoma...
Tue, 21 Apr, 2020 at 10:48 AM
How do I change my location?
From the Module view, access the side bar by tapping the 3 lines (☰) icon in the top-left of the screen.  From here, you can select Change (next to your...
Tue, 21 Apr, 2020 at 10:49 AM
Can I add another user?
A user cannot create more user accounts within the BrandM8 system.  If there is no data feed in place, new user accounts must be requested through your ...
Tue, 21 Apr, 2020 at 10:50 AM
Can I promote a user to have higher privileges?
The majority of User details including access levels is updated via Data Feeds from your organisation. In some cases, you, or your organisation may have...
Tue, 21 Apr, 2020 at 10:51 AM
Can I change my email address?
Your email address details typically cannot be self-managed. Your organisation may make a request for a User Admin Amendment on your behalf. If your org...
Thu, 2 Apr, 2020 at 4:08 PM
How do I change my password?
Please note: If you sign in via an external authentication system, see instead How do I change my password (Single Sign-On) When logged in, select your...
Tue, 21 Apr, 2020 at 10:53 AM
How do I reset my password
This information is only for users who log in to BrandM8 directly. If your company uses Single Sign On, you will need to reset your password via your organi...
Thu, 2 Apr, 2020 at 4:21 PM